GRUNDFOS SYD 2

When a new building is to be constructed, it always presents an opportunity to initiate changes that can create value for the future users and the company. However, research shows that changes in physical environments do not necessarily result in the desired workplace transformations, and furthermore, research indicates that involving employees in these changes is essential for success.

In connection with the inauguration of Grundfos' new office building, Syd2, AART conducted a social commissioning process. Here, a number of ambassadors were appointed among the employees, representing the future users of the building. The ambassadors participated in workshops before and after moving in. Before moving in, the focus was on initiating a series of trial actions among the employees to kick-start the desired change in the upcoming new building even before occupancy. After the inauguration, the focus was on evaluating whether and how the new building supports employees in their new daily work practices, and then adjusting and refining to optimize the value creation of the interaction between the users and the new building.